Know what your market really thinks
OpinionLens monitors Twitter/X, Facebook & Instagram 24/7, then hands you boardroom-ready sentiment, competitor battle cards, and risk alerts. You log in — we've already done the work.
- 1Product Launch214 posts
- 2Pricing & Plans168 posts
- 3Customer Support121 posts
- 4Mobile App Update96 posts
- 5Sustainability74 posts
- Alex Rivera42 mentions
- Priya Nair31 mentions
- Jordan Lee24 mentions
- United States512 mentions
- United Kingdom287 mentions
- Germany143 mentions
- Northwind640
- Vantage388
- Meridian Labs122
The problem
Businesses are flying blind
The unheard customer voice costs billions every year. Only 4% of unhappy customers actually complain — the rest just leave, quietly, after one bad experience.
Scattered data
Customer feedback spread across 10+ platforms with no single source of truth.
Manual analysis
Teams burn 40+ hours a week reading reviews and copy-pasting into spreadsheets.
Delayed insights
Crises get detected 72 hours too late — after customers have already left.
No competitor view
Blind to competitor sentiment shifts until it shows up in your own numbers.
Generic tools
One-size-fits-all dashboards don't understand your industry's language.
“By the time we saw the negative reviews trending, we'd already lost 200 customers.”
The platform
Your complete social intelligence command center
Five capabilities, one login. Every insight is grounded in verified evidence and scored for confidence.
AI-powered sentiment analysis
Confidence scoring from 0–100% on every insight, aspect-based sentiment by topic and entity, statistical calibration per workspace, and anomaly detection with instant alerts.
Intelligence dashboard
Real-time sentiment with trend signals, hot topics, critical issues, and extracted key people, orgs & locations.
Competitor analysis
Side-by-side workspace comparison with CEO / CFO / CMO strategic briefs and a 90-day AI battle plan.
Industry configuration
21 pre-configured domain templates, custom entity labels, and domain-aware AI prompts tuned to your market.
Research assistant
Ask questions in plain language. RAG-powered answers grounded in your real collected content, exportable for stakeholders.
One clean login
See everything, do nothing
We collect, filter and analyze. You get a fully managed dashboard that's ready the day you log in.
- 1Product Launch214 posts
- 2Pricing & Plans168 posts
- 3Customer Support121 posts
- 4Mobile App Update96 posts
- 5Sustainability74 posts
- Alex Rivera42 mentions
- Priya Nair31 mentions
- Jordan Lee24 mentions
- United States512 mentions
- United Kingdom287 mentions
- Germany143 mentions
- Northwind640
- Vantage388
- Meridian Labs122
Sentiment overview, hot topics, critical issues, and extracted entities at a glance.
How it works
From raw social data to boardroom-ready intelligence
Fully automated, end to end. No pipelines to build, no software to install.
Collect
Our scanner monitors Twitter/X, Facebook & Instagram 24/7 across your hashtags and competitors.
- Twitter / X
Filter
A 5-layer quality gate removes spam, bots, and coordinated campaigns before anything counts.
- Bot pattern detection
- Burst / spam filtering
- Quality scoring
Analyze
Enterprise AI processes every post — sentiment, entities, and confidence scoring.
- Sentiment + confidence
- Entity recognition
- Anomaly detection
Deliver
You see clean, actionable intelligence in your dashboard — with instant alerts and export-ready reports.
- Real-time dashboard
- Instant alerts
- Export-ready reports
Coverage
21 pre-configured industry templates
Domain-aware AI. Industry-specific metrics. Ready on day one — no generic one-size-fits-all dashboards.
Real Estate
Market sentiment · Developer trust · Area demand
Finance / Banking
Trust index · Complaint trends · Regulatory
Healthcare / Pharma
Treatment sentiment · Safety signals · Efficacy
E-commerce / D2C
Product sentiment · Seller ratings · Reviews
SaaS / Tech
Feature sentiment · Churn signals
Tourism / Travel
Destination sentiment · Seasonal
Crypto / Web3
Market sentiment · FUD detection
Automotive
Model reviews · Dealer satisfaction
+ 13 more verticals
Don't see yours? Custom templates available.
Why OpinionLens
Every competitor needs IT setup. We don't.
Weeks of onboarding and 3–10× the cost, just to get started. OpinionLens is fully managed and live the same day.
| Feature | Brandwatch | Sprinklr | Hootsuite | OpinionLens |
|---|---|---|---|---|
| Industry templates | Generic | Generic | Generic | 21 pre-built |
| AI confidence scoring | ||||
| Poison prevention | 5-layer system | |||
| Setup time | 4–6 weeks | 6–8 weeks | 2–3 weeks | Same day |
| Client install required | Yes | Yes | Yes | Zero |
Fully managed
All data collection, processing and delivery is handled by us. Clients access a clean dashboard — nothing to install.
Confidence + quality scoring
Others give you a bare sentiment number. We attach confidence (92%) and quality (+0.85) to every insight.
5-layer poison prevention
Spam, bots and coordinated campaigns are filtered from pre-collection all the way to the dashboard.
See OpinionLens on your own, public, or social data
Book a personalized walkthrough or send us an inquiry. We'll show you live sentiment, spreader, and competitor intelligence built around your brand and market.
Enterprise-grade
SOC-ready workflows, role-based access, and audit trails.
Fast onboarding
Connect hashtags and competitors in minutes, not weeks.
Human support
Backed by the Plainsurf team in Dubai, UAE.