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Platform

One place to read the market.

OpinionLens brings sentiment, competitor context, influence, and grounded research into one managed workspace.

OpinionLens workspace

Market intelligence · Live view
SentimentCompetitorsResearch
MARKET PULSELast 7 days

Positive

rising
Confidence92%
WHAT CHANGED
Delivery experienceRising
Customer serviceRising
Product qualityStable
EMERGING SIGNAL

Delivery is becoming the strongest negative topic.

ASK OPINIONLENS

Why did sentiment change this week?

GROUNDED ANSWER

Negative conversation increased around delivery timing and tracking accuracy. Product sentiment remained positive.

Grounded in collected workspace content.
Product experience

Explore the intelligence layer.

Five capabilities, each built to answer a different market question.

Intelligence Dashboard

See what deserves attention.

Track sentiment direction, emerging topics, critical issues, engagement, and important entities from one live view.

Livemarket view
Market sentimentLast 7 days
Positiverising
Hot topics8
Critical issues3
Entities24
What deserves attention
Delivery experienceRising
Customer serviceRising
Product qualityStable
PricingStable
Intelligence quality

Quality before intelligence.

Five controls reduce unreliable activity before it becomes part of the conclusion.

01

Pre-Collection

Remove short, generic, and low-value reactions before they distort the dataset.

02

Ingestion

Detect bot patterns, burst activity, and coordinated behaviour as content enters the platform.

03

AI Processing

Flag contradictory and low-confidence signals during analysis before sentiment calculation.

04

Analytics

Weight aggregations by quality instead of counting every mention equally.

05

Dashboard

Keep low-confidence results from becoming the loudest thing on screen.

Research Assistant

Ask. Investigate. Understand.

Move from “what changed?” to “what is driving it?” without exporting the conversation into another tool.

What complaints are increasing?
Why did sentiment drop?
What are customers praising?

Research Assistant

Why did sentiment drop this week?

Negative conversation increased around delivery timing and tracking accuracy. Product sentiment remained positive.

The answer is based on collected workspace content
Data scope:
Today7 days30 daysAll time

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See it in context

Bring a real market question.

See OpinionLens through the context of your brand, competitors, or market.

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